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Glossary

Remote access software

Remote access software: Remote access software lets another person see and control your computer over the internet; legitimate for IT support, and the main tool of tech-support scams.

Updated February 1, 2027

An example

AnyDesk, TeamViewer or UltraViewer installed at the request of a "Microsoft technician."

Why it matters to you

Never install remote-access software at the request of someone who contacted you. If it is already installed and you did not choose it, disconnect from the internet and uninstall it.

Where to go next

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See also

  • Spoofing

    Spoofing is faking the sender of a call, text or email so it appears to come from a trusted number, name or address.