Glossary
Remote access software
Remote access software: Remote access software lets another person see and control your computer over the internet; legitimate for IT support, and the main tool of tech-support scams.
Updated February 1, 2027
An example
AnyDesk, TeamViewer or UltraViewer installed at the request of a "Microsoft technician."
Why it matters to you
Never install remote-access software at the request of someone who contacted you. If it is already installed and you did not choose it, disconnect from the internet and uninstall it.
Where to go next
See also
- Spoofing
Spoofing is faking the sender of a call, text or email so it appears to come from a trusted number, name or address.